bk6665 Privacy Policy
This document clearly explains how your personal information is collected, stored, used, and protected on the bk6665 platform.
1. Introduction and Scope
bk6665 (referred to as "we", "us", or "the platform") is committed to ensuring a safe and reliable online gaming experience for players in Bangladesh. This privacy policy explains how we collect, use, store, and protect your personal information.
By visiting our website bk6665.lat or creating an account, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services.
This policy should be read together with our Terms and Conditions. Both documents together form an important part of the agreement between us and you.
2. Information We Collect
A Registration Information
When creating an account, we collect the following information:
- Full name (in Bengali or English)
- Mobile number and email address
- Date of birth (for age verification)
- Username and password (stored in encrypted form)
- Payment method details (bKash/Nagad/Rocket number)
B Automatically Collected Information
When you use our platform, the following information is recorded automatically:
- IP address and device identifier
- Browser type and operating system
- Pages visited and session duration
- Cookies and local storage data
- Transaction history and gaming activity
C Identity Verification Information
To ensure security and legitimacy, we may request:
- A copy of your National Identity Card (NID)
- Passport or driving licence
- Proof of ownership of payment method
- Proof of address (utility bill, etc.)
This information is used solely for the KYC (Know Your Customer) process.
D Support Communications
When you contact us, we store:
- Live chat message history
- Email correspondence
- Complaints and details of their resolution
- Feedback and reviews
This information is used to improve the quality of our service.
3. Purpose of Using Your Information
bk6665 uses your personal information for the following legitimate purposes:
Creating, verifying, and maintaining your account and confirming your identity.
Securely processing deposit and withdrawal requests and preventing fraud.
Ensuring quick and effective resolution of your issues through 24/7 Bengali-language support.
Detecting and preventing unauthorised access, fraud, and other security risks.
Setting gaming limits where necessary under our responsible gaming policy.
Analysing user experience to improve the quality of the platform and gaming experience.
4. Cookies and Tracking Technologies
bk6665 uses cookies and similar tracking technologies that improve your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: Required for login sessions and security. Without these, the platform will not function properly.
- Functionality Cookies: Remember your preferences, language, and account settings.
- Analytics Cookies: Help us understand how users are using the platform.
- Security Cookies: Used to detect fraudulent activity and prevent CSRF attacks.
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.
5. Sharing Information with Third Parties
bk6665 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
Payment Processors
The necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals.
Security Partners
Necessary information is shared with trusted security service providers for fraud detection and prevention.
Legal Authorities
Information may be provided in response to valid legal orders, court directives, or legitimate requests from government authorities.
Technology Service Providers
Technology partners required for platform operations use only limited information strictly for the purpose of providing specific services.
All third-party partners operate under strict data protection agreements consistent with this privacy policy.
6. Data Security Measures
We have implemented industry-standard technical and organisational measures to protect your personal information:
- SSL Encryption (SSL/TLS): All communication between our platform and your browser is encrypted.
- Password Hashing: Your password is never stored directly — only an encrypted hash is retained.
- Two-Factor Authentication (2FA): Two-step identity verification is available for additional security.
- Firewall and Intrusion Detection: Active protection against unauthorised access.
- Regular Security Audits: Vulnerability testing is carried out regularly by independent security experts.
- Limited Access: Only authorised staff can access the minimum amount of information necessary.
- Data Backup: Data is backed up regularly and stored on secure servers.
Please note — complete security on the internet cannot be guaranteed. Even with our best efforts, no system is entirely risk-free. You should also keep your account password confidential and not share it with anyone.
7. Data Retention Period
Different types of information are retained for different periods:
- Account Information: Retained while the account is active and for a minimum of five years after closure (to meet financial regulatory requirements).
- Transaction Records: The history of all financial transactions is retained for at least seven years.
- Support Conversations: Generally retained for up to two years after the issue is resolved.
- Log Data: Server logs are automatically deleted after 90 days.
- Inactive Accounts: After three years of inactivity, we may review account-related information after notifying you.
Information may be retained beyond the periods mentioned above if required by legal obligations. In such cases, the information will be kept strictly secure and used only for legitimate purposes.
8. Your Rights
bk6665 respects your right to data protection. You may exercise the following rights:
You may request to know what information we hold about you.
You may request correction or updating of inaccurate or outdated information.
You may request deletion of your information, subject to legal obligations.
You may request that processing of your information be limited in certain circumstances.
You may object to the use of your information for specific purposes.
You may request your information in a structured, machine-readable format.
To exercise these rights, contact our support team. We generally respond within 30 business days. In some cases, legal obligations may mean a request cannot be fulfilled in full.
9. Protection of Minors' Information
bk6665 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
We take age verification steps during account registration. If we become aware that a minor has registered, we will immediately close that account and delete all associated information.
If you believe someone you know who is a minor has created an account on our platform, please notify our support team immediately.
10. Changes to This Policy
bk6665 reserves the right to amend or update this privacy policy from time to time. When any significant change is made, we will:
- Update the "Last updated" date at the top of the page.
- Notify registered users via email or through their account.
- Where applicable, obtain fresh consent to the updated policy.
Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us. Our team is always ready to help you.
For any data protection requests or complaints, contact us through the channels below. We will do our best to respond as quickly as possible.